Troubleshooting

Use this page if Motion State does not appear or does not behave as expected.

Motion State does not appear in Premiere

Try these checks:

Confirm the plugin installer completed successfully. See Installation and Activation.
Quit and reopen Premiere.
Search the Effects panel for Motion State.
Confirm you are using a supported version of Premiere.
If needed, restart your computer and reopen Premiere.

On macOS, native video effects commonly install into Adobe’s shared MediaCore plugin folder:

/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/

Playback is slow

Motion State performance depends on platform, GPU support, footage, resolution, and enabled controls. See Rendering and Quality for more detail.

Try:

Lowering Premiere playback resolution
Disabling motion blur while editing
Reducing heavy glow settings while blocking animation
Reducing large stroke widths while blocking animation
Testing with simpler footage
Rendering/exporting a short test section

On Windows, GPU acceleration requires an NVIDIA GPU with CUDA support. AMD and Intel graphics use CPU fallback, which will be slower. See Platform Support.

Preview and export do not match

Check:

Premiere GPU acceleration settings
Export settings
Sequence format
Footage bit depth
Whether CPU fallback is being used

Activation does not work

If activation fails:

Confirm the license key was copied correctly
Check your internet connection
Try again on a less restrictive network
Click the Motion State Setup icon again and retry activation
Contact support with your order email and operating system

I cannot find the Setup icon

The Setup icon is in the Motion State effect header in Premiere’s Effect Controls panel.

It appears as a small icon rather than a large text button. Hover over the icons in the Motion State header and look for the Setup… tooltip.

GPU support is unclear

See Platform Support.

Short version: macOS uses Metal. Windows GPU acceleration requires NVIDIA/CUDA. Windows AMD and Intel graphics use CPU fallback.